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AUGUST 27, 2008
NEW CORALS HAVE BEEN POSTED!! CHECK 'EM OUT, THEN CHECKOUT!!
IMPORTANT ANNOUNCEMENT: If you plan on using an AMERICAN EXPRESS CREDIT CARD to check out, please use a Visa, MasterCard, or PayPal. Our service with American Express is down at the moment. We are fixing currently fixing it though. Do not worry, it will be up and running in a day or two.
We are having problems with two individuals placing all the NEW CORALS in their basket when we post new corals, when they do this it appears to everyone else that all the NEW CORALS are SOLD. If you are intending to purchase corals by all means place them in your basket, but if you are not intending to purchase the corals PLEASE do not just put them in your basket, if you do then it shows up as SOLD to everyone else that comes on the website even though it is not. I have the IP Addresses of the two individuals that are doing this, I do not know if it this is being done maliciously or not so I am giving them the benefit of doubt, that they are not doing this intentionally to mess with the website. If I have another problem with this I will block the offenders IP address so they are no longer able to access the site. I hope everyone is able to find to really cool corals. I also wish everyone a greath 4th of July. Scott
Our new email address is customerservice@extremecorals.com. If you have any questions or problems that need to be resolved or that have not been resolved please email them to this new email address. If you do not receive a reply within 24 hours, please call us at 1-866-695-0030 and speak to Hope our New Customer Service Representative or leave a message on our phone if it is after 5:00 P.M. C.S.T. We are available Monday thru Friday from 8 a.m. to 5 p.m. C.S.T. Thank you, Scott
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And don't forget ... Weekly Specials are
always at least 33% OFF!
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Are you local to the DFW area? Interested in
other special discounts and promotions for locals only?.
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Here at Extreme Corals we understand
the stress that the animals under our care had to endure in order
to make it to us safely. We believe that the rejuvenation of the
animal should be our first concern. We try to draw on our decades
of experience in the hobby, education, and our work with these
amazing saltwater animals to make sure that they are treated with
the up most care. We understand that any coral that has been
collected and shipped halfway across the globe can arrive in need
of some attention.
Their treatment begins with careful acclimation into
specially prepared observation tanks. Each animal is deliberately
placed in one of four tanks, ranging from a calm and gentle linear
flow to bursting and turbulent wave action. While under the four
400 Watt Metal Halide lights, these animals are rigorously inspected
for any and all potential problems. The tissue inflates with clean
water, the waste and bacterial film is gently washed away with the
current, the polyps begin to open, and brilliant color flushes over
the body of these magnificent animals once again. During this time
each animal is monitored and fed an appropriate diet to insure the
optimal health of the animal.
Once this quarantine time is over they get transferred into one of
three 30 foot long, specially engineered holding tanks. There they are
placed under the appropriate bulb with optimal intensity and Kelvin, so
that each individual animal can look better and better with each passing
day. Every hour over 20,000 gallons of water passes over the corals,
bringing vital nutrients & chemicals and rinsing the animals clean of
debris & waste.
The 60,000 gallons of water drain from all three tanks into our 25 foot
long sump. These vats house 4000 pounds of rock, a 9 foot tall skimmer,
a six foot long algae/refugium filter, and an environmental temperature
control system. This will make the water remind them of their reef:
clean, stable, and vigorous with the daily nutrient delivered everyday.
Here your corals will remain until they're ready to be packaged and sent
on their way with the utmost of care. We take great pride in our
packaging and shipping methods. We layer each individual coral with a
bag liner and multiple bags which are always the appropriate size for the
specific coral. We then pump oxygen into the bags, clamp the bags with
metal staples, and finally the shipment as a whole is put into a 1.5”
thick Styrofoam container. Topped off with an appropriate heat/cold pack,
and sealed with packaging tape and put into a uniquely designed corrugated
box for shipping. The corals are then shipped priority mail using our
preferred shipping account with UPS, for delivery to your home or office
first thing in the morning. All of this to make sure that each and every
coral will reach your hands in better condition than when we received it
ourselves.
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